Privacy Policy
Overview
Vaulted Soles values your privacy and is committed to protecting your personal information. This Privacy Policy explains how your information is collected, used, and safeguarded when you visit or make a purchase from our website.
Information We Collect
When you visit our site or place an order, we may collect the following information:
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Personal Information: Name, billing/shipping address, email address, and phone number
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Payment Information: Payment details are processed securely through our payment providers (we do not store full payment information)
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Device Information: IP address, browser type, and browsing behavior on our site
How We Use Your Information
We use your information to:
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Process and fulfill your orders
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Communicate with you regarding your purchase
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Provide customer support
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Improve our website, products, and overall customer experience
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Prevent fraudulent transactions and enhance security
Sharing Your Information
We only share your information with trusted third parties necessary to operate our business, including:
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Payment processors (e.g., Shopify Payments, PayPal)
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Shipping carriers (e.g., USPS, UPS)
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Analytics and site optimization tools
Your information is never sold or rented to third parties.
Cookies & Tracking
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You may disable cookies through your browser settings at any time.
Data Retention
We retain your information only as long as necessary to fulfill your order, comply with legal obligations, and resolve disputes.
Your Rights
You have the right to:
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Access the personal information we hold about you
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Request corrections or updates to your information
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Request deletion of your personal data (where applicable)
To make a request, please contact us using the information below.
Security
We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, or unauthorized access.
Changes to This Policy
Vaulted Soles reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.