Shipping & Returns Policy

Shipping

Order Processing
All orders are carefully prepared and processed within 1–3 business days (excluding weekends and holidays) after your order confirmation is received. Once your order has shipped, you will receive a confirmation email with tracking details.

Delivery & Rates
Shipping rates are calculated at checkout. Estimated delivery times are 3–5 business days, depending on your location and selected shipping method.

Carriers
We ship all domestic orders via USPS and UPS, ensuring reliable and secure delivery. While we do our best to ensure timely fulfillment, Vaulted Soles is not responsible for delays once the package is in the carrier’s possession.

Shipping Availability
At this time, we ship exclusively within the United States.

Delivery Responsibility
Once a package has been marked as delivered by the carrier, Vaulted Soles is not responsible for lost or stolen items. We recommend ensuring a secure delivery location.

Address Accuracy
Please ensure all shipping details are correct at checkout. Vaulted Soles is not liable for delays, losses, or returned packages due to incorrect or incomplete addresses.

Returns & Exchanges

Final Sale Policy
All purchases made through Vaulted Soles are final sale.

Due to the exclusive and limited nature of our products, we do not offer returns, refunds, or exchanges under any circumstances.

We strongly encourage customers to review all product descriptions, sizing information, and images carefully before completing a purchase.